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TravelTech Present information reveals price and time taken to implement new options are greatest challenges for journey know-how consumers

  • The Gadget Present’s Jason Bradbury and Google’s Susie Vowinkel confirmed as keynote audio system for 2024 version of TravelTech Present
  • Customer registration is now open forward of the present going down 19-20 June 2024 at ExCeL London

With only one month to go till TravelTech Present opens its doorways on 19 June, organisers of this yr’s present have launched additional findings from its analysis, highlighting the challenges felt by consumers.

Over a 3rd (34 per cent) acknowledged that each implementation time for brand spanking new options or platforms and balancing budgets consistent with the price of new know-how, are their greatest challenges over the subsequent 12 months. These had been carefully adopted by 29 per cent who acknowledged that for them the most important challenges had been buyer retention and bettering the client expertise.

The information comes as TravelTech Present additionally pronounces additional particulars on audio system and content material for this yr’s revitalised programme which incorporates extra alternatives to study concerning the newest developments and developments throughout the sector, acquire invaluable perception and recommendation from professional audio system and meet the most recent suppliers and options.

The keynote audio system for 2024 are Jason Bradbury, former host of The Gadget Present opening the present on 19 June along with his tackle the place AI will take us within the subsequent decade, and Susie Vowinkel, managing director of journey for Google, who shall be sharing the most recent insights on journey from the search engine large to kick off day two on 20 June.

Along with the keynote speeches, this yr’s present sees the return of the Skilled Recommendation Hub, which is able to allow consumers to pre-book appointments with an business professional and acquire invaluable recommendation on matters together with advertising and gross sales technique, profitable and retaining information prospects funding methods and rising tech, to call only a few.

Forward of the present, guests are additionally inspired to solid their vote for the winner of this yr’s Trailblazer Awards. Pitches from all 10 finalists can be found to view now on the TravelTech Present web site, the place guests may vote forward of the deadline of 31st Might. Every finalist is underneath 40 months previous and also will participate in a Trailblazer Panel on the present to current their resolution and showcase how their know-how is working to remodel the journey business, earlier than the winner is introduced on 20 June.

Commenting on the most recent outcomes of the survey and the programme for this yr’s present, Nimet Sayeed, Occasion Supervisor, TravelTech Present mentioned, “The tempo of journey know-how growth, while thrilling, can current challenges for journey corporations and consumers if not successfully deliberate and managed. Any vital change in working programs requires money and time in addition to the fitting and best-fit implementation with present options, which might appear a frightening prospect. Reassuringly the wealth of options and integrations obtainable to streamline each operations and the client journey imply it doesn’t need to be.

“Likewise, the ever-increasing advance of on-line adoption means operators are in a greater certified place than ever earlier than to know and have interaction with prospects to make sure that not solely are they enhancing the client expertise, but additionally critically, retaining them to safe sustainable profitability.

“In constructing the programme for this yr’s TravelTech Present we’ve labored to make sure that not solely do we’ve market main consultants obtainable to take heed to throughout the panel and speaker classes, however there are a selection of the way for consumers and suppliers to satisfy and have interaction nose to nose to study extra concerning the solutions obtainable to the challenges of implementation, price, buyer administration and extra.”

100 journey and journey know-how firm representatives took half within the survey in April 2024.

TravelTech Present takes place from 19 – 20 June 2024 at ExCeL, London.

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